How do I verify my identity?

You must complete the following steps to have full access to your account:dkid

1. CPR number (Civil Registration Number) verification in the Danish CPR register, by 100% matching your CPR, first name, last name, date of birth and full address.

2. You’ll also need to verify your NemID, which can be done via the login window pop-up, where you’ll need to enter your username and password.

3. If there’s a discrepancy in the information and it doesn’t match the details in the Danish CPR register, we’ll require you to either confirm your identity by uploading a photocopy, or a picture, of an identification document (passport, national identity card or driving licence), or send us a proof of your address via a utility bill or ID with your postal address on it. You can send us documents via:

4. You’ll have a 30-day grace period to complete the verification of your account. Until your account is fully verified, you’ll be able to deposit up to 10,000 DKK and bet on all our gaming offers – however, you will not be able to withdraw your winnings.

5. If you send us documents, these will need to be reviewed, which we aim to do within 24 hours.

6. Once both your CPR number and your NemID are verified, your account will be fully activated. However, if you fail at any stage of the process, your account will be closed within 30 days and unused deposits will be sent back to you.

For further info on the processing of data during the verification process, please check our Terms and Conditions.